At Geupday, we are committed to providing a seamless and efficient shipping experience to our valued customers. Please read the following Shipping Policy to understand our procedures, timelines, and important details regarding the delivery of your order.
- Once your order is placed, our team works diligently to process and prepare it for shipment.
- Please allow 1-2 business days for order processing before shipment.
- You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping Methods and Delivery Time:
- We offer reliable shipping methods to ensure prompt and secure delivery of your order.
- The estimated delivery time depends on the shipping method and your location.
- Standard shipping typically takes between 5-15 business days for domestic orders.
- For international orders, delivery times may vary based on the destination and customs clearance process.
- Shipping costs are calculated based on various factors, including the shipping method, destination, and the weight and dimensions of the package.
- The shipping cost for your order will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the progress of your shipment on our website or the courier's online tracking system.
- Please note that tracking information may take some time to update after shipment, so we appreciate your patience.
- We strive to deliver our products worldwide, but certain shipping restrictions may apply based on local regulations and customs policies.
- If we are unable to ship to your location, we will notify you promptly and provide assistance or alternatives whenever possible.
Order Modifications and Address Changes:
- If you need to make any modifications to your order or update the shipping address, please contact our customer support team as soon as possible.
- We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.
- In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal to accept the package, or failure to retrieve the package from the local postal service, the customer will be responsible for any additional shipping costs or fees incurred.
- If a package is returned to us as undeliverable, we will contact the customer to arrange reshipment or issue a refund minus any shipping charges and fees.
For any further inquiries or assistance regarding shipping, please feel free to reach out to our customer support team. We value your satisfaction and are here to ensure a smooth and enjoyable shopping experience at Geupday.
Note: Please note that the above Shipping Policy is subject to change and may be updated periodically. We encourage you to review this page regularly for any revisions or updates.